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Patient Testimonials

Read What Our Patients Have To Say

At West Gastroenterology Medical Group, we take pride in providing some of the most outstanding gastroenterology healthcare services in Southern California. As a result, we have accumulated positive testimonials from former patients who have benefited from our treatments. Below, you can read testimonials from our prior patients or leave a review of your own.

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  • I would tell everyone do not be nervous about going to get a colonoscopy! Go to them!

    “Wow! After reading the other reviews I was surprised!!! My experience was Great! The staff was super friendly! I just had my procedure yesterday & the nurse whom assisted me named Tok's was a delight! She had me laughing, I was nervous & she calmed me down & the doctor who performed the procedure was nice as was the nurse who gave me a shot & the guy who wheeled me into the room! I found the place to be clean & when I woke up Tok's gave me apple juice & some crackers! Along with my papers, pictures of my procedure! Plus a warm hug! I would tell everyone do not be nervous about going to get a colonoscopy! Go to them! Thank you to the wonderful staff!”

    Cynthia S.

  • They put me at ease and all was fine.

    “Dr. Fan and his RN Lengestu took very good care of me and my concerns during a very delicate medical procedure. They put me at ease and all was fine. I would recommend this this group to everyone seeking a colonoscopy procedure.”

    Rob A.

  • The scheduled colonoscopy was on time with friendly staff.

    “Great service and experience. They were fast and clean. The scheduled colonoscopy was on time with friendly staff.”

    Patrick S.

  • You will be treated quickly and thoroughly and you won't feel like just another patient.

    “I had a great experience at this place. I had stomach issues for several months, finally called WestGastro to make an appointment to see a doctor. Today, I was seen by Dr. Simmons, who was thorough and actually made me feel like he listened to everything I said about my pain. He explained every detail in simplified terms about my diagnosis and prescribed me medicine and explained in detail all relevant information about my new medication. The staff was also very friendly and knowledgable as well. The facility and bathrooms and rooms were clean and comfortable, I even watched ESPN in the waiting room for the short time between arriving and being seen. Anticipating a lengthy wait I arrived around 10 minutes early, was taken in immediately, and waited in the patient room about 5 minutes and was finished 10 minutes after my scheduled appointment time! I highly recommend this doctor's office for any digestive issues you may have, you will be treated quickly and thoroughly and you won't feel like just another patient.”

    Jordan J.

  • I didn’t feel a thing during or after the procedure. These guys did a great job and I would recommend them to anyone!

    “The staff and doctors at this facility are great. I was nervous as most people would be for the procedures they provide but the doctor but me at ease upon our first meeting. The receptionist stayed on top of it and called me the day prior to my procedure to make sure I understood all the guidelines(thankfully because I was not following all of the instructions of what to eat prior). The day I arrived for the procedure (they’re open a couple Saturdays a month, yay!), I have to arrive early to fill out a bit of paperwork. I did have to wait an hour before going in for my appointment but the waiting room was comfortable and they had Animal Planet on which was nice and took my mind off the procedure. Once I went to the nurses were friendly and got me dressed and ready for action. I waited for about 15 minutes before they took me in for my procedure. I read some horror stories about people feeling the whole thing, so I was very scared it was going to hurt. Then boom I was out like a light! I woke up 20-30 minutes later in the prep room ready to go home. I didn’t feel a thing during or after the procedure. These guys did a great job and I would recommend them to anyone!”

    Chelsea A.

  • My mom said it was the best experience she ever had!

    “We did urgent endoscopy in this center to my mom. She did this procedure many times, but she said it was the best experience she ever had! Start with the office staff who proceed her paperwork very fast, and she has the worst insurance ever - medical HMO, and finish with the nurses, who she said treated her as their own mom and doctor who explained everything to her even though she doesn't understand a word in English! Good job! Thank you so much for taking good care of my mom!”

    Yulia K.